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This company did all the ductwork in our home when we built it 18 years go. They also installed our furnace and air conditioner. We hired them because the general contractor (Walter... can't remember his last name, sorry) who we hired to organize the building of our home said they have good pricing and do good work.
Anyway, Walter was right. And because of that, East Side Ventilation has been my go-to company any time I need anything done with my HVAC system for the past 18 years. The staff is professional, friendly, on time, and does excellent work. I highly recommend them. :)
In case that loyalty makes it sound like I know them, I figure I ought to mention that I do NOT know the owners or staff on a personal level. It's just that I was really happy with their work when we built our home, and I see no reason to try anyone else and risk being unhappy with the workmanship.
Some reviewers have mentioned that they couldn't get an exact quote ahead of time... I'm guessing that's because they bill based on how long it takes them to do the job, and they don't know that until they've done it. And I'm guessing they have enough business that they don't have to spend their time doing free in-home estimates anymore - and frankly, I don't blame them - I wouldn't do free in-home estimates either if I had enough business to avoid having to waste time on that. In any case, I've never worried about their pricing because like I said, they do good work and they're honest.
They came punctually and did a good job
Dave was super. Great service and I appreciate that they stand behind their work.
Recently had our ducts cleaned by Eastside, they were excellent and courteous. They ensured that there was no mess and minimal disruption to the family as some were working from home. I highly recommended them for all your heating and cooling needs.
Chris came out to make it possible for our new dryer to be bottom ventilated. The existing hole was not in the right place. We were very impressed by his professionalism and attention to detail. He thought outside the box, anticipating issues the dryer installer might have, and gave us extra ducting and a different elbow than the one we had. I had asked him to cut the duct flush with the bottom of the dryer, as that's what the installer said the night before, but Chris left it 1/4 inch higher as he didn't think the installer would be able to connect it easily otherwise. The installer came just as Chris was about to leave, and confirmed that it was a good thing that Chris left the extra margin of metal for him. Chris also said he added a brace to the ducting under the floor so that it was more solid than before. Our reno guy, who was also there doing work, took a look at it and said it looked really good. Chris was polite and prompt as well, and the man answering the phone, whom I talked to about 3 times, was always polite and helpful, giving me confidence. I would definitely recommend this company.
Called East Side. Came down the next day and fixed "immediately". Jason and I believe Manny, thank you so much. There is good service out there!!! Great work ethics, hard to find nowadays but we sure did. Merry Christmas to you all. Will rebook the cleaning and HRV balancing in January with you! Merry Christmas All. Brian & Debbie
One of my daughters and her husband just bought their first house. What better house warming gift than a duct cleaning... I know brilliant right!
I had the fine folks at East Side Ventilation clean my ducts many months ago and they did an honest great job. They were friendly and very professional. Their tech took the time to explain why the A/C was having a hard time cooling the second floor. This 100+ year old house was not built with A/C in mind.
I asked my daughter how they were? She couldn't stop saying again how great they were.
Definitely 5 stars and 2 thumbs up!
Needed emergency support for an air conditioner that stopped working on the weekend. The technician was able to come out the next day when most other places were closed all weekend. He was crazy knowledgeable and his initial thoughts on the problem was replacing a $35 part. Turned out he was right! I highly recommend them for AC repair and will look to try them out for furnace maintenance this fall.
Quick, knowledgeable, and friendly. I will be calling them for all my future needs
Great service! A slight mix-up in booking initially however when the tech came he was quick, clearly knew what he was doing, and fixed the issue. Would recommend them.
Went above and beyond, resolved our problem, and took the time to explain. They were prompt, service was professional, would definitely recommend them.
Honest quick reliable, I questioned the amount billed and was a little upset that I had to pay for another call due to ordering of parts, however, they worked with me, would definitely recommend.
Very professional. Great service.
Great, professional people. Everyone I spoke with was very polite and easy to deal with. Very knowledgeable of every aspect of what we needed. I would recommend EastSide Ventilation to anyone. They are top-notch.
Great first experience!! the technician was knowledgeable & friendly. Took his time checking my system & explained things so that I could understand. Looking forward to being a long-time customer!
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